Billing
Invoice / Credit Note / Duplicate / Terms of Payment
I would like to pay in advance. Can I request a prepayment invoice?
We will be happy to provide you with a pre payment invoice on request. Payment in advance can be set up for you in the online shop. Please contact sup...
Several bank accounts are specified. Which account should I transfer to?
Our service for you: for cost-effective transfers we offer several accounts / banks. For international payments in any other currency than Euro, make ...
What is your DUNS No. ?
DUNS = A nine-digit number for the worldwide identification of companies, the so-called Data Universal Numbering System. Our DUNS number is: 31 926 35...
Where can I send my payment notification?
Please send your payment notification to: accounting-service@neuland.com...
How can I offset my existing credit?
We will be happy to check the possibility for you. Refund or credit note? Please contact our accounting team: accounting-service@neuland.com...
What is your VAT ID number?
Our VAT ID is: DE 230 205 115...
Can I change my invoice from postal to PDF?
Of course you can! We will be happy to change it for you. To make the change, we need written information stating the billing email address you would ...
How do I obtain a duplicate copy of my invoice?
You can request a copy of your invoice here: eu-billing@neuland.com...
To which email address may we send our invoice?
Accounts Payable Invoice: Please send your invoice to: purchase-invoice@neuland.com....
How can I change my billing address?
If you want to change your billing address, please take up contact here...
How do I request a year end invoice in advance?
Your ordered goods will not be delivered until next year, but you need an invoice for the current year? We will be happy to create a pro forma invoice...